Return Policy

At Gadnex, we want you to be satisfied with your purchase. If you are not happy with an eligible product, you may request a return according to the conditions below.

Return Period

Return requests must be submitted within 30 days of delivery.

To request a return, contact us at gadnex@gmail.com and include your order number and the reason for the return.

Return Conditions

To be eligible for a return, the product should generally:

• Be unused and in its original condition.

• Include the original packaging and accessories where applicable.

• Not show signs of damage caused by misuse, accidents, or improper handling.

• Include proof of purchase or the relevant order information.

Certain products may be non-returnable due to hygiene, safety, digital-product, or other applicable restrictions. Any applicable exclusions will be communicated on the product page or at the time of purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at gadnex@gmail.com.

Please include your order number and clear photos or videos showing the issue. We will review the request and determine the appropriate solution.

Refunds

Once an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on your payment provider.

Original shipping charges may be non-refundable unless required by applicable law or the issue was caused by Gadnex.

Return Shipping

Unless the return is due to a defective, damaged, or incorrect item, return shipping costs may be the customer's responsibility.

Please contact us before sending any product back. Do not send returns to an address unless our support team has provided the appropriate return instructions.

Exchanges

If you need to exchange an item, please contact us at gadnex@gmail.com. Depending on product availability, we may offer an exchange or another appropriate solution.

Gadnex
Email: gadnex@gmail.com